Workflows Synchronization
Workflow Orchestration
- ELIGHTSOFT ESF Suite supports synchronous and asynchronous events, transactions, routing patterns, and SOAP UI architecture.
- Message flows can contain lightweight service orchestration to support SOA initiatives.
- Parallel workflow for executing two or more activities in preset sequence.
- Delegation
Advanced Workflow Scheme
- Complete ACL and Authorization Audit
- Parallel workflow for executing two or more activities in preset sequence.
- Delegation steps to another users, allowing the personnel changes in business role.
- Process looping
Connecting Isolated Systems
- Seamless Integration with third parties and vendors
- Enhance legacy system manoeuvrability
- Retrieve and Update information on customer, agent, operators & managements
- Centralized control on products, orders & campaigns
- Integrated logistics, package and service provisioning
- Order initiation for multiple systems & services kick-off
- Order status Fall back and total cancellation recovery
Single Entry Point
- Keeps authoritative and updated records of transaction
- Prevent duplicated data input effort
- Reduce manual processes, training of different systems
- Reduce human error rate
- Provide maximum flexibility and effective communications.
Single Entry Point
Unified access control
Reduce manual process
Enhance efficiency
Maintain Legacy Systems
Unified Corporate Access
Quality Control
Enforce operation procedure
Multiple-tier access control
Completed approval systems
Audit logs
Minimize Human-error